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"Are You Okay" Telephone Calling System

The Rome Police Department offers a service that is available to Rome residents called Are You Okay or "R.U.O.K."  R.U.O.K. is a program designed for adults, disabled persons, shut-ins who live alone or anyone in the City of Rome who needs to be checked on daily. 

R.U.O.K. is a computerized telephone calling system which is operated free of charge by the Rome Police Department.  The system calls each enrolled subscriber every day of the year at the same time of day.  When the subscriber picks up the phone, he or she will hear a voice saying "Good morning, are you okay?". If the subscriber fails to answer the phone after several tries, or if there is a busy signal several times in a row, the computer immediately notifies the police dispatcher who will then send a police unit to check on the person.

During holiday, vacation or any other time the subscriber plans to be away, a simple call to the Police Department will stop the R.U.O.K. calls for as long as needed.

There is no charge to you of any kind for this service.

R.U.O.K. is not intended to take the place of Lifeline, Lifephone or any other service which a person is now using.  In fact, we urge people to use Lifeline or similar services in addition to R.U.O.K.

The R.U.O.K. calls will be made in the morning between 7:00 am and 11:00 am.  Each subscriber will be asked to choose an hour during which he or she prefers to be called.  The calls will always be made in the same order so people will quickly learn exactly when to expect them.

If you are interested in signing up for the R.U.O.K. program or have any questions regarding the program, please contact Rome Police Sgt. Frank Fragapane at (315) 339-7700 or email




Contact Information Bryan Zoeckler
301 North James Street
Rome, NY 13440
Phone: (315) 339-7700
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